This is almost always caused by an antivirus conflict or disabled hardware virtualization in your motherboard's BIOS. If you need help setting up this software, tell me: What specific game are you trying to play on this version? What version of Windows are you running? What graphics card (Nvidia, AMD, Intel) does your PC use?
Based on the official release notes, the BlueStacks 5.13 branch introduced several crucial game-specific fixes and performance optimizations: BlueStacks 5.13.5.1001 Older Versions for Windows
Certain older Android games and utility apps run flawlessly on version 5.13.5.1001 but crash on newer Android 11 or Pie 64-bit instances. This is almost always caused by an antivirus
Better on-screen keyboard support for tablet mode on touchscreen Windows devices. Graphic Fixes: Resolution of distorted graphics on the NeXTerra map in when using Compatibility mode. Hyper-V Support: What graphics card (Nvidia, AMD, Intel) does your PC use