Look at the label on your printer (e.g., , DCP-L2550DW , HL-L2395DW ). The software package is model-specific.

On Windows 10, this is often caused by the Controlled Folder Access feature. Temporarily disable this feature in the Windows Security settings, install the software, and then re-enable it.

Click your Wi-Fi icon, select Properties , and switch the network profile network from Public to Private . This re-opens the necessary network ports for scanning. Conclusion