| Character | Role in the Story | | :--- | :--- | | | The protagonist. A kind, organized, but slightly insecure young woman who starts The Little Lady Agency. | | Honey | Melissa's confident, blonde alter ego. She's the public face of the agency. | | Jonathan Riley | An American client who becomes Melissa's love interest. He's charming but often tries to control her business. | | Nelson | Melissa's wonderful, supportive flatmate, who many readers wish she would end up with instead of Jonathan. | | Gabrielle "Gabi" | Another close friend who encourages Melissa to embrace her hidden confidence. |
| Character | Role in the Story | | :--- | :--- | | | The protagonist. A kind, organized, but slightly insecure young woman who starts The Little Lady Agency. | | Honey | Melissa's confident, blonde alter ego. She's the public face of the agency. | | Jonathan Riley | An American client who becomes Melissa's love interest. He's charming but often tries to control her business. | | Nelson | Melissa's wonderful, supportive flatmate, who many readers wish she would end up with instead of Jonathan. | | Gabrielle "Gabi" | Another close friend who encourages Melissa to embrace her hidden confidence. |