: Several common issues are excluded from warranty coverage. It's crucial to understand these so you can take proper care of your equipment:
For hardware failures, Kodak Alaris will arrange an onsite engineer visit (for corporate/production models) or direct you to the nearest carry-in service center (for desktop models). 6. Proactive Tips to Protect Your Investment
If the portal shows "No warranty found," do not panic. It may mean your unit was a bulk purchase (B2B) with a custom service contract, not a standard retail warranty.
: For products sold via brand partners, ensure you contact the specific partner mentioned in your warranty booklet, as Kodak does not support all consumer-branded items directly. 4. Local Repair Options
This is the most reliable method for enterprise and desktop scanner owners.
: Most professional Kodak scanners sold in India (like the S-series or E-series) typically come with a 1-year on-site warranty Inclusions
